blackberry Discussions

About 5188 results - Page 1 of 519
  • Issue#11579: Blackberry - Unlocked Classic Not working on AT&T

    I recently purchased an unlocked Classic direct from Blackberry and have been unable to get data to work on AT&T. We have tried new SIMs, new packages, factory resets, dummy IMEI codes, different APN's, you name it, we seem to have tried it. 20 days of repeated calls to AT&T's call centres - escalations, experts, different stories cited, different reasons given. Today was typical - 3 hours being handed around different call centres - everyone helpful but no one able to help.&nb...

  • Issue#6201: Blackberry - Go To Next Song Using Side Buttons (physical)

    While playing music, I want to be able to go to the next song by hitting the physical buttons on the right side of the phone. Where do I change these settings?...

  • Issue#13362: Blackberry - BBM messages not delivering

    Hello BB Team, The day before yesterday I was messaging on BBM and for some reason my messages stopped delivering. I get the check next to what I typed but neither D (delivery) nor R (Receive) is seen. After several hours I get the red crossed sign. I can receive their messages at once from all my contacts.I have checked with my service provider and all my data settings are fine, and my whatsapps gets delivered. Below are information to help you assist me.Installed BBM version: 10.11.6.21So...

  • Issue#19081: Blackberry - Not enough space for update with new Q5

    Hi everybody, I've recently bought a new Blackberry Q5. Once turned on, I had the notification for the update 10.3.2.2836 . As soon as I launch the update, an error message indicates I have to free 380Mb of memory... But I haven't installed anything on the phone yet ! No files, nor apps...  Has someone an idea to solve this ? In order to do a clean update.Thanks in advance !   ...

  • Issue#26106: Blackberry - Can't use my music as ringtone

    Please also help on these. As I'm still moving from BB10 to android. I can't sort files on my SD card or those on internal storage. Please helllllllllllp...

  • Issue#37046: Blackberry - BB 9930

    Am having problems on setting up my email on my BB9930 verizon model. Each time I try am told,my device is not registered with the wireless provider and have sent messages using the route table but nothing . Am on MTN zambia. Please help...

  • Issue#44187: Blackberry - BB Link Connection Problem

    My PP developed an issue where it wouldn't recognize the security password so I used Link to back up the device and then reload the OS. I was going through the device's setup process and aborted out of it somehow, and now Link is telling me that "Device not connected: Please complete the setup process on your device. Connect to a network and open the Setup app." The PP is connected to my home network, and I open the setup app. Once in the app, it shows me a bunch of options, and I've g...

  • Issue#52044: Blackberry - Hundreds of duplicate event entries being created in the Priv calendar without my inter

    I have AkrutoSync set up with Outlook 2007 on my Windows 7 Ultimate laptop to synchronise with my BlackBerry Priv. I am finding that, after entering an event on Outlook 2007, synchronisation at first works OK in that the event then appears in the Priv's Calendar app. As time goes on, though, the event keeps on duplicating itself in exactly the same timeslot. It is not uncommon for me to find the same event duplicated more than a thousand times in exactly the same time and date slot. Of course, e...

  • Issue#59672: Blackberry Passport SIlver edition screen replacement

    Hi, I want to know where i can find a screen replacement for my blackberry passport silver edition, please help me...

  • Issue#66799: Blackberry - Business traveler nightmare: PRIV alarm design error; leather case integration error:

    Business traveler's nightmare....  The alarm function in the device and BB’s leather book case are both very awkward and, frankly, designed poorly. I've already been late for an early meeting [“still learning my new phone” is not considered an acceptable excuse here]Device-     Setting the PRIV alarm works well, better than the Torch or the Playbook-     The alarm also rings when it is supposed to. But then-     When the PRIV...

  • Issue#2370: Blackberry won't do anything

    I found a Blackberry  9000 outside my new house a few days ago it had no battery or a back cover it has rust on the inside I used my ps3 controller cable to see if it would still work it did but I tryed it again tonight but nothing no red light or static noise can it be saved....

  • Issue#679122: Blackberry - Android Log Files

    Greetings, I've installed the HP Pixi Cam App. When I tap the app, however, it doesn't open, and I get taken back to my home screen. I followed instructions for creating log files and uploaded them to OneDrive. Where can I go for help in understanding the log files? I've created five different logs, each with a different level of detail. Thanks,Shane....

  • Issue#692936: Does blackberry backup email drafts created on the device (ie not synchronized with email provider/s

    I tried to do a full restore on my blackberry classic from a backup file, but can't see email drafts that I created directly on the device. Does blackberry not backup email drafts? Assume those files are lost? Or is there any way to extract them from the backup file? Thanks for your help....

  • Issue#700927: Blackberry - Restore Deleted Misc Media

    I had to do a content transfer from original PRIV to another replacement.  Originial had a black dot on camera.  When I did the transfer, all seemed to go well.  Then yesterday I was looking at storage and noticed that MIsc Media had over 8GB...I did not know what it was and could not open anything.  I thought all the pictures were backed up with Assistant.  But when I went to load a picture to an text today, said error with IO....then I noticed that the pictures were ac...

  • Issue#714012: Blackberry - CPU usage went up after encrypting the device

    Encrypted my Passport. in CPU usage SYSTEM always takes it 25-27% usage draining the battery. Also searching contacts takes 15-20 seconds. Whats up?...

  • Issue#725637: Blackberry - I can not login to my BBID.

    I can not login to my BB ID.When logged on, a warning appears 'An unknown error has occured. Please try again' or 'The BB Protect anti-thief feature is on. Please sign in with the BBID that was used to set up this device '.Have repeatedly done but still it fails.Anyone can help solve this problem? thanks....

  • Issue#735718: Blackberry - Link won't detect Itunes

    Once Itunes is upgraded (automatically for most people) Link will not detect it. The Itunes help site indicates that some applications will no longer see Itunes since it now is a 64 bit version.  Have tried reinstalling Link (removed registry references first) and set it to detect Itunes, but Link reports that Itunes is not installed....

  • Issue#746086: Blackberry - magnetic mount problem

    ok i bought magetic car mount today, since i liked the simplicity of it. now i think my priv has problem with the magnet. whenever i put it on, it goes to sleep mode(i think? something looks like my apple watch...) i placed magnet a little lower it kinda solves problem however it is clearly not the ultimate solution for it. I did looked through every single setting options(took me about 1 hr). There is no such option for it. Thus I assume that it is a feature that i...

  • Issue#756160: Blackberry - Priv just died

    My phone screen just went black, no response. plugged into charger no lights dead as a brick. I noticed this has happened to someone else on this forum. This is the second time the phone is giving me major issues. Not good at all Was enjoying the phone until now Regards Chookz...

  • Issue#765336: Blackberry - No keyboard for PUK Code

    Hi all, I got Locked Blackberry Priv from Vodafone UK and I have both the device's unlock code as well the PUK code. I tried to enter device's unlocked code several times and each time it said "unlock code unsuccessful" and after that it is asking now for PUK code. The tragedy here is that to type the PUK code the virtual keyboard is not showing on and if i try to type with the physical keyboard it does not type anything, otherwise both the keyboards are working perfect once the priv is on wifi ...

  • Issue#775012: Blackberry priv (AT&T branded) marshmellow update

    Dear Blackberry, I live in the Netherlands, and bought trough Ebay a Blackberry priv (AT&T branded) and Im happy about it. The only thing I want is that its get updated to marshmellow, when is the update rolling out voor the STV100-1? With kind regards, Fanisnl...

  • Issue#785236: Blackberry use on giffgaff!

    Can anyone tell me how i can get my sim to work in a BlackBerry ive gone through the process of changing the settings but its been saying 'change in process' for over an hour now, ive sent 2 messages and no response. Can anyone suggest what to do?Cheers....

  • Issue#795130: Blackberry - Viber Messenger doesnt work!!!

    Hello,can someone help me please??? Very URGENT!!!I have BB Passport and i installed the viber messenger, but it doenst work! I also reset the my phone nochanges. He is telling me i have to use the old apps, it is hidden somewhere, because i deleted the appand installed viber again, nothing helping. I am using whatsapp it is working perfect!How can i delete the app correctly (no rests,nothing) and then i have to install again right?I used also app removers, all apps doenst remove the apps 100%.S...

  • Issue#803028: Blackberry - BBClassic will not send texts and sometimes will not register the correct keys/words

    version : ClassicSQC100-4/10.3.2.2876Colour  blue (if there's maybe an issue with a colour.. hey who knows) I have had this phone for almost a year. It has never given me a thing to complain about, up until 2 months ago. Sometimes, it's like it cannot keep up with my texting. I admit, i do type fast.. so it's a possibility. I have to sit there and watch it have my send button greyed out for 10 minutes sometimes before it either sends my message, or says "failed to send" Then there are ...

  • Issue#811535: Blackberry - Phantom touchscreen

    Is anyone else having issues with their touchscreen jumping around clicking things you aren't touching? It seems to work after I wipe the screen off. It wasn't a huge issue at first it didn't happen often but it seems to be happening more and more.....